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Minimagi is the data controller for the processing of personal data as described in this privacy policy. In this privacy policy, we explain what types of personal data we store and how we process them. This privacy policy applies to: www.minimagi.net

Personal data we collect and process

We process the following categories of personal data:

  • Basic information: Name, date of birth

  • Contact information: Address, phone number, email address

  • Account and profile information: Settings, preferences

  • Payment information: Transaction details, payment method

  • Customer history and customer engagement: Order and delivery details, shopping cart activity, discount codes, loyalty program information, active products and agreements, as well as previous products and services you have used, how much and how often they are used, and the status of products/services

  • Customer activity: Reading and activity history from apps, websites, or electronic communications we send. Also, technical information about the devices you use.

Personal data is collected directly from you through the information you provide to us and in connection with your use of our services and products.

How we use personal data

Service delivery / Contract fulfillment

We use your personal data to fulfill our agreements with you, meaning when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

Customer relationship management

We use your personal data to manage our customer relationship with you. This may include customer service, handling complaints, and correcting errors related to your customer relationship. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

Analysis, business development, and service improvement

We continuously work to develop and improve our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.

Personalized user experience

We tailor the user experience and communication to your customer relationship, and we use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.

Sales and marketing

We use personal data in connection with the sale and marketing of our products and services, for example, when you receive emails from us. The legal basis for processing personal data for this purpose is our legitimate interest. You have the option to opt out of parts of this processing by, for example, opting out of receiving emails from us.

In addition to this, we may also ask for your consent to use your personal data for profiling, where we derive interests and needs based on your personal data. The purpose of profiling is to make our marketing more relevant.

System monitoring, error correction, etc.

We monitor our systems for errors and issues. Some of these processes involve storing and processing personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Security, fraud detection, and prevention of criminal activities

We process personal data as part of our work to protect our users and ourselves from fraudulent activity, abuse, and criminal acts. The legal basis for processing personal data for this purpose is our legitimate interest.

Compliance with legal obligations

In certain cases, we are required to process personal data due to other legal obligations. An example of this is information related to sales, which we are required to account for and retain in accordance with accounting laws. The legal basis for processing personal data for this purpose is that the processing is necessary to comply with a legal obligation that applies to us.

Your rights

If you wish to exercise any of your rights, please contact us at info@pivoto.no.

Right to access your data

You can request a copy of all the information we process about you. Contact us via the email address above to exercise your right of access.

Right to correct personal data

You have the right to request that we correct or supplement any data that is incorrect or misleading.

Right to delete personal data

You have the right to have your personal data deleted without undue delay. You can therefore request at any time that we delete information about you. However, please note that information we are required to retain due to other legal obligations (such as accounting laws) will not be deleted.

Right to restrict processing of personal data

In certain situations, you may also request that we restrict the processing of your data. You can do this by managing consents or reservations in our solutions.

Right to object to the processing of personal data

If we process information about you based on our tasks or on the basis of a balancing of interests, you have the right to object to our processing of your data. You can do this by managing consents or reservations in our solutions.

Data portability

You have the right to have your personal data provided to you in a structured, commonly used, and machine-readable format. Contact us via the email address above to receive your personal data.

Complaints regarding our processing of personal data

We hope you will notify us if you believe we are not complying with the rules in the Personal Data Act. We encourage you to first reach out to us through the contact or channel you have already established with us. You can also file a complaint about our processing of personal data. This is done by contacting the Norwegian Data Protection Authority (Datatilsynet).

This privacy policy is based on a privacy policy template from gdprcontrol.no.

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